Subscription Plan
The Subscription plan replaces the 1% platform fee with a predictable monthly or yearly subscription. A Subscription may be a good option if you're consistently paying more in platform fees than the cost of a subscription.
If you're new to Guildara, think about the amount of online registration revenue you expect to process. If you're already using Guildara, take a look at your Payoffs report. If your platform fees are regularly higher than the subscription price, it may be time to switch.
How to subscribe
You can switch from the Pay-as-you-go plan to a Subscription at any time.
- Go to Billing.
- Click Switch to Predictable Pricing.
- Choose Monthly or Yearly billing*
- Monthly: $129/month
- Yearly: $1,188/year (save $360 compared to paying monthly)
- Add your payment method.
- Accept the Terms and Conditions.
Once your payment is successful, your subscription becomes active immediately. It will automatically renew at the end of each billing cycle unless you cancel it.
Where will I see what I'm being charged?
You can view your subscription payments in the Billing tab.
Note that at Guildara, we utilize the payment platform Stripe to collect secure online payments. Stripe charges a standard payment processing fee of 2.9% + $0.30 per charge for every online payment, regardless of your Guildara pricing plan. These processing fees are separate from any subscription charges, are deducted from your payoffs and can be viewed in your Payoffs report.
How to cancel your subscription
You can cancel your subscription at any time:
- Go to Billing.
- Click Cancel Subscription.
- Select a reason and confirm the action.
After you cancel:
- Your subscription remains active until the end of your current billing period.
- After that, your organization automatically returns to the Pay-as-you-go plan.
- You can continue using Guildara exactly as before. The only difference is that future online transactions will be subject to the 1% platform fee.
- Your organization's saved subscription payment method will be removed.
Subscription payments are non-refundable. When you cancel, your subscription will remain active until the end of your current billing period. After that, your organization will automatically switch back to the Pay-as-you-go plan.
*From time to time, Guildara may offer special pricing or promotions that may only apply for a specific billing cycle. Each offer may have its own eligibility requirements and terms. When an offer is available, you’ll find the details on Guildara’s pricing page.
Frequently asked questions
Does the Subscription plan include all features?
Yes. Every Guildara pricing plan includes access to all platform features, including Scholarships and Donation tools.
Do I pay the 1% platform fee?
No. While your subscription is active, no Guildara platform fees are charged on your online transactions.
Do I still pay Stripe processing fees if I’m on a Subscription plan?
Yes. Stripe processing fees still apply and are deducted from your payoffs.
What happens if my subscription payment fails?
We'll notify you and automatically retry your payment approximately every 48 hours, or sooner if you update your payment method. If payment still isn't successful after 7 days, your subscription will be canceled automatically and your organization will return to the Pay-as-you-go plan.
How do I update my payment method?
- Go to Billing.
- Scroll to Payment Method.
- Click Replace.
Can't replace your card? If your subscription has a pending payment tied to your organization not being approved just yet, your current card can't be replaced until the outstanding payment has been resolved.
How do I change from monthly to yearly (or yearly to monthly)?
Billing frequency can't be changed directly. To switch billing frequency, cancel your current subscription and subscribe again using your preferred option. Your current subscription will remain active until the end of its billing period, and you'll be able to subscribe again 7 days before it ends.
Can I subscribe even if my organization has not been approved to operate yet?
Yes. You can subscribe before your organization is approved. Your payment method will be authorized, but you won't be charged until your organization is approved. Once approved, we'll process the payment and, if successful, activate your subscription.
